Digital Hospital 2.0 – It’s About Putting Patient and Employee Experience into the Mix to Humanise the “Zeros” and “Ones”
In this presentation from Digital Health 2019 Dave Waters,
Executive Director – Workforce Services at Metro South Health explores;
Extending digital hospital advantages with insights into
both patients and employee experience
Identifying positive correlations across datasets to further
improved patient outcomes and people experience in pursuing the concept of
outcome and voice optimised healthcare
Informing workforce decisions from recruitment to rostering
to capability development to recognition and reward so we meet healthcare needs
tomorrow or in a decade
Gaining insights into what staffing mix or training and
development contribute to better patient outcomes and experience
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